Yes, we provide product support to serve our customers better and effectively.
General questions
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Do you provide product support ?
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Do you provide end-user documentation?
We provide documentation that walk end user through on our applications.
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Who do I need to contact to get support ?
We have a 24/7 support team on ground to answer any of your questions regarding what we do as a technology orgabization.
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Can you provide the summary of the experience and skills of each of your application development resources?
We are bound by the confidentiality agreement, and will not be able to share these details. A large number of full-time developers are a part of our team working on different in-house and client projects. At different times, the available resources are different and unique. You can be assured that only the best quality, trained and experienced resources will work on your project and deliver as expected.
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Do you practice code reviews? If yes, how frequent is that?
A Peer Review practice is part of our standard development process. Any code developed by an application developer is always verified by senior developer. Thereafter, we do a build and send it to Quailty Assurance team to test.
Technological issues
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Do I need to be tech-savvy to run your application?
You certainly do not have to be a software development expert. We welcome your experience in that matter if you happen to have any, but are prepared to guide you through the whole process and explain everything. Focus on your needs and we'll deliver what you require.
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How do you guarantee product quality?
We always evaluate our products by carrying our unit and quality assurance test on them. We present them to you to carry out user acceptance test and thereafter apply your feedbacks if any. We are in business to make our customers smile.
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I want to be involved in the app development process, do you have a problem with that?
Not at all! We want you to be sure you'll receive the product you desire. From the planning stage to each finished version, we invite you to evaluate and improve our work. Our philosophy is to work with the client, not merely finish given tasks. We are always ready to listen and communicate.
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Why should I choose you and not hire my own software development team?
Hiring your own software developers can be a really smart choice, however, recruitment process is time-consuming and the costs of keeping an in-house programming team are very high. You'll probably need to employ your own software engineers sooner or later but hiring us can help you save a lot of money and time (which is basically the same in a business project).
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What technology do you use?
We use HTML, CSS3, BootStrap, JQuery, C#, ASP.NET, Angular-js, Ionic, Java, SyBase and SQL.
Request support
support
We've got the best support team that is dedicated to serve you well and efficiently. Feel free to contact us any time .
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